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TIMEFRAME AND DELIVERY
Agency working days are Monday through Friday, 10 am – 6 pm Eastern Standard Time, excluding some U.S. recognized holidays.
Make It Now Media makes all reasonable efforts to provide concepts and revisions to the Client within the timeframes agreed-upon initial agreement. If we are experiencing higher work volumes, your design will be scheduled for the soonest available design time slot, and you will be notified at the earliest possible time.
CANCELLATIONS AND REFUNDS
You can make cancellations at any time. Please keep in mind that any payment made may not be refundable, depending on how much work was completed. Refunds may be offered at a portion of what was paid, if the project was not completed, but was started. Refunds for additional fees on expedited orders not delivered upon guaranteed timeframe will be honored.
PORTFOLIO AND WEBSITE CREDIT
Make It Now Media reserves the right to add completed projects to our portfolio. If there is a privacy issue involved, please
COPYRIGHT FOR ARTWORK
Graphic designs created at our studio are custom-created and exclusive to each business, so the designs are yours after final payment has been made. Note that I reserve the right to use stock images where necessary (note: logo designs are 100% custom and do not contain stock images). Any concepts that are not chosen and paid for will be a violation of Make It Now Media's rights if they are used elsewhere.
Small revisions can be made after the initial design is delivered. If many revisions are required, an additional fee may apply. You will be notified if this applies prior. A complete redesign of a project per client's request may result in a new invoice.
Each project has a timeline and an estimated start and completion date. Please respect our timeline and respond in a timely fashion with any revision requests once project has commenced. A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30 day abandonment, a start-up fee may apply.
CONTRACT WITH MAKE IT NOW MEDIA
By entering into a project with Make It Now Media, you are consenting to be bound by the terms of these policies and procedures. Please note that our policies and procedures can be changed or updated at any time without prior notice to you.